See what you owe after a refund
When a customer refund reverses a commission you already withdrew, your payout page shows the balance owed, and it is recovered from your next commissions.
Sometimes a customer asks for a refund after you have already withdrawn the commission for that sale. Until now, that amount quietly disappeared from your history. Now your payout page shows it.
Balance owed
Under Ready to withdraw, a Balance owed line shows the total. It is recovered from your next commissions, and the line goes away once it is paid down.
How it is recovered
New commissions pay the balance down first. You can withdraw again once your available balance is above zero. If a customer is refunded again later for a larger amount, the rest of that commission is reversed the same way.
If a refund leaves your balance too low to cover a withdrawal you requested but have not received, that withdrawal is reduced or canceled to match.
Most partners will never see this line. It appears only after a refund on money you had already withdrawn.